跨境独立站通常使用PayPal收款,由于PayPal是有比较完善的风控体系的,所以买家的付款并不是都是一路顺畅的,也会有一些付款不成功的订单,那么相应的PayPal返回的一些错误代码代表的是什么原因呢?我们来看下。
一、PayPal支付失败问题集合
1、The Buyer cannot pay with PayPal for this Transaction. L_ERRORCODE0:13113
2、This transaction couldn’t be completed.Please redirect your customer to PayPal.L_ERRORCODE0:10486
付款方绑定的卡片问题一般为如下三种情况:
1)在金融机构留存的帐单地址无法被确认。
2)交易超出卡限制。
3)发卡机构拒绝了交易。
请付款方自行与发卡机构确认
3、There was an error in the Shipping Address Country field L_ERRORCODE0:10725
4、A match of the Shipping Address City, State, and Postal Code failed. L_ERRORCODE0:10736
5、The field Shipping Address City is required L_EEEORCODE0:10728
6、The customer must return to paypal to select new funding sources.L_ERRORCODE0:10422
7、Internal Error L_ERRORCODE0:10001
8、Payment has not been authorized by the user. L_ERRORCODE0:10485
9、The requested action could not be performed, semantically incorrect, or failed business validation. || ORDER_NOT_APPROVED:Payer has not yet approved the Order for payment. Please redirect the payer to the ‘rel’:’approve’ url returned as part of the HATEOAS links within the Create Order call or provide a valid payment_source in the request. || debug_id:a*****a****a0
10、The requested action could not be performed, semantically incorrect, or failed business validation. || INSTRUMENT_DECLINED:The instrument presented was either declined by the processor or bank, or it can’t be used for this payment. || debug_id:**b********f8 原因:
1)在金融机构留存的帐单地址无法被确认。
2)交易超出卡限制。
3)发卡机构拒绝了交易。请付款方自行与发卡机构确认
11、The requested action could not be performed, semantically incorrect or failed business validation. ||PAYEE_ACCOUNT_RESTRICTED
12、 Authorization failed due to insufficient permissions. PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified hteri account with Paypal
13、The requested action could not be performed,semantically incorrect,or failed business validation. ||PAYEE_ACCOUNT_RESTRICTED:The merchant account is restricted.
14、Authorization failed due to insufficient permissions.PAYEE_ACCOUNT_NOT_VERIFIED:Payee has not verified therir account with PayPa
15、RECEIVING_PREFERENCE_MANDATES_MANUAL_ACTION L_ERRORCODE0:PENDING
二、关于联系PayPal客服
1、商户登陆账户后访问
https://www.paypal.com/c2/smarthelp/contact-us ,右下角有个小国旗标志选择账户所在地区,寻找相应客服
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